Effective Date: October 8, 2025

Company: The Mustard Seed Group, LLC — DBA FaithWorksMedia
Services Covered: HelloVid, Questly, StarStream, SparkFlik, and TalkTrail
Website: www.FaithWorksMedia.net
Email: [email protected]
Phone: (951) 777-7777
Location: Virginia, USA

OVERVIEW

This website is operated by The Mustard Seed Group, LLC, doing business as FaithWorksMedia (“we,” “us,” “our”). Throughout the site, “Services” refers collectively to HelloVid, Questly, StarStream, SparkFlik, and TalkTrail.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, policies, and conditions referenced herein or available by hyperlink.

By using the website or any Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the site or Services. Your continued use constitutes acceptance of any future updates or changes.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our Services for any unlawful purpose or violate any applicable laws. Any attempt to interfere with the site or its operation may result in immediate termination of access.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your non-payment information may be transmitted unencrypted across networks. Payment data is always encrypted.
You agree not to copy, resell, or exploit any portion of the Service or access without written consent.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS

Information provided may not always be current or complete. We are not responsible for inaccuracies or omissions. Content is for general informational purposes only. You agree to monitor this site for updates.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICING

Prices and offerings are subject to change without notice. We reserve the right to modify or discontinue any Service at any time. We are not liable for such changes.

SECTION 5 — PRODUCTS & SERVICES

Some Services are digital and may include SaaS subscriptions, design packages, AI automation, or content creation. Availability, pricing, and features are subject to change.
We may limit sales to specific regions or individuals. Descriptions are provided in good faith but may vary slightly.
All products and Services are sold “as-is” unless otherwise stated.

SECTION 6 — BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide accurate, current, and complete billing and account details. If your payment fails or subscription lapses, your access may be suspended until payment is received.

SECTION 7 — OPTIONAL TOOLS

From time to time, we may provide access to third-party integrations (e.g., GoHighLevel, Stripe, FacePop, Zoom). We do not monitor or control these tools and disclaim any responsibility for their use. Use them at your own risk and review the third-party’s terms of service.

SECTION 8 — THIRD-PARTY LINKS

This site may contain links to third-party sites or resources. We are not responsible for the content or actions of such third parties. Any transactions or communications with those parties are strictly between you and them.

SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS

By submitting reviews, comments, media, or other content to us, you grant FaithWorksMedia a royalty-free, perpetual, and irrevocable license to use, edit, reproduce, and distribute that material in any medium.
You agree not to post unlawful or harmful content and remain solely responsible for your submissions.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy. Please review it to understand how information is collected, used, and protected.

SECTION 11 — SMS MESSAGING TERMS & COMPLIANCE

Program Description

Our SMS messaging program sends appointment confirmations, reminders, and notifications related to FaithWorksMedia Services (HelloVid, Questly, StarStream, SparkFlik, TalkTrail) to customers who have opted in via our forms or websites.

Consent

Users must explicitly opt in to receive messages by selecting a checkbox or entering a valid phone number through a verified form. Message types may include reminders, updates, and support alerts.

Message Frequency & Rates

Message and data rates may apply depending on your carrier. Frequency varies based on user activity. All major U.S. carriers, including AT&T, Verizon, T-Mobile, and regional carriers, are supported.

Opt-Out & Support

You may cancel SMS services at any time by replying STOP to any message. You will receive confirmation of your opt-out.
For assistance, reply HELP or email [email protected].

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Age Restriction

You must be at least 18 years old to participate in SMS communications.

We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

SECTION 12 — ERRORS & OMISSIONS

Occasionally information may contain typographical or technical errors. We reserve the right to correct any errors and update details without prior notice.

SECTION 13 — PROHIBITED USES

You agree not to use this site or its Services for:
(a) unlawful purposes;
(b) harassment, defamation, or discrimination;
(c) transmitting malware or malicious code;
(d) collecting personal data of others;
(e) spam, scraping, or phony activity; or
(f) interfering with security systems.
Violation of these terms may result in suspension or permanent termination.

SECTION 14 — DISCLAIMER OF WARRANTIES

Our Services are provided “as-is” and “as-available.” We make no warranty that the Services will be uninterrupted, secure, or error-free. We expressly disclaim all implied warranties, including merchantability or fitness for a particular purpose.

SECTION 15 — LIMITATION OF LIABILITY

FaithWorksMedia and its affiliates are not liable for any indirect, incidental, or consequential damages, including lost profits, data, or business interruption, arising from your use of our Services or site, even if advised of the possibility. Some jurisdictions do not allow such exclusions; in that case, liability is limited to the extent permitted by law.

SECTION 16 — INDEMNIFICATION

You agree to indemnify and hold harmless The Mustard Seed Group LLC (DBA FaithWorksMedia), its officers, employees, and partners from any claim or expense (including attorney fees) arising from your breach of these Terms or misuse of the Services.

SECTION 17 — SEVERABILITY

If any provision of these Terms is found unenforceable, that provision shall be modified to the minimum extent necessary while the remaining provisions remain valid and enforceable.

SECTION 18 — TERMINATION

You may terminate your account or stop using our Services at any time. We may suspend or terminate access without notice for violation of these Terms or suspected fraudulent activity. Obligations incurred prior to termination will survive.

SECTION 19 — ENTIRE AGREEMENT

These Terms and any related policies posted on this site constitute the entire agreement between you and FaithWorksMedia, superseding any prior agreements or communications.

SECTION 20 — GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed under the laws of the Commonwealth of Virginia, USA.
Any disputes shall be resolved through binding arbitration in Richmond, Virginia, in accordance with the rules of the American Arbitration Association.

SECTION 21 — CHANGES TO TERMS

We may update these Terms periodically. The latest version will always be posted at www.FaithWorksMedia.net/terms. Continued use of our Services after updates constitutes acceptance of the revised Terms.

SECTION 22 — REFUND POLICY

All sales of digital and SaaS services are final unless otherwise stated in a separate written agreement. Refunds, when approved, are processed to the original payment method within 7–10 business days. Subscription cancellations prevent future billing but do not retroactively refund prior payments.

SECTION 23 — CONTACT INFORMATION

Questions regarding these Terms should be directed to:
FaithWorksMedia (The Mustard Seed Group LLC)
📧 [email protected]
📞 (951) 777-7777
🌐 www.FaithWorksMedia.net
📍 Virginia, USA

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.